Privacy Policy

1. Information We Collect

We collect information that you provide directly to us:

• Account Information: Discord username, email address, user ID
• Payment Information: Billing details, transaction history (processed securely through third-party providers)
• Purchase History: Products and subscriptions purchased
• Usage Data: How you interact with our services
• Communication Data: Support tickets, feedback, and correspondence

2. How We Use Your Information

We use the collected information for:

• Processing and fulfilling purchases
• Managing your account and subscriptions
• Providing customer support
• Sending important updates and notifications
• Improving our services and user experience
• Preventing fraud and ensuring security
• Complying with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Payment Processors: To process transactions securely
• Service Providers: Who help us operate our services
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

4. Data Security

We implement appropriate security measures to protect your information:

• Encrypted data transmission (SSL/TLS)
• Secure database storage
• Regular security audits
• Limited access to personal information
• PCI-DSS compliant payment processing

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account data is kept active for the duration of your account. Transaction records are retained for 7 years for accounting purposes.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Object: Object to certain processing of your data
• Portability: Receive your data in a portable format
• Withdraw Consent: Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more details.

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings

8. Third-Party Services

We integrate with third-party services:

• Discord: For authentication and user identification
• Stripe/PayPal: For payment processing
• Google Analytics: For website analytics

These services have their own privacy policies which govern their use of your information.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

For privacy-related inquiries or to exercise your rights: